Privacy terms for a product built to publish content, not to trade user data.

This Privacy Policy applies to CreatorTool.net and the related public site, user workspace, media library, campaign tools, API, billing flows, support flows, and connected social platform integrations operated by SFWeb.

By using CreatorTool.net, you understand that this policy applies to your use of the product and the data processed to provide its core publishing, automation, billing, and support features.

We collect only the data needed to operate CreatorTool.net as a social publishing SaaS.

• Account data such as username, email address, password hash, role, status, and profile or avatar data you choose to upload.
• Subscription and billing data such as selected plan, subscription status, current billing period, transaction history, Stripe customer references, Stripe subscription references, and related billing events.
• Security and operational data such as login attempts, active sessions, request telemetry, abuse-prevention signals, support activity logs, and IP-related security signals.
• Support data such as tickets, replies, and operational issue reports you submit.
• Uploaded media and related metadata such as file names, file size, dimensions, duration, and processing state.
• API data such as generated API keys, request counts, and API request logs.
• Analytics and measurement data used to understand product usage and marketing performance.

If you connect Google, YouTube, Facebook, Instagram, or TikTok, we process the minimum account and token data needed to maintain the connection, display the connected destination in your workspace, and perform publishing or scheduling actions you explicitly request.

• For Google and YouTube, this may include basic account or channel identifiers, profile metadata, OAuth scopes, access tokens, refresh tokens, and publish-related metadata.
• For Facebook Pages and Instagram professional accounts, this may include page or account identifiers, usernames, names, profile images, permission scopes, page access tokens, and publishing-related metadata.
• For TikTok, this may include creator identifiers, profile metadata, permission scopes, access tokens, refresh tokens, and publishing-related metadata.

Google user data obtained through Google APIs is used only to provide and secure user-facing features requested by the user, such as Google sign-in, YouTube channel connection, channel sync, and YouTube publishing. We do not sell Google user data. We do not use Google user data to serve advertisements. We do not transfer Google user data to data brokers or information resellers. We do not use Google user data for generalized AI or machine learning model training.

CreatorTool.net's use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We use collected data only to operate, secure, improve, and support CreatorTool.net.

• To create and manage accounts and user sessions.
• To operate subscriptions, billing, payment records, plan limits, and access control.
• To store and serve uploaded media for campaign workflows.
• To connect supported social platforms, sync destination metadata, and carry out publishing or scheduling actions you request.
• To provide support, troubleshoot product issues, monitor reliability, and detect abuse or fraud.
• To provide API functionality on eligible plans.
• To measure product usage, improve the service, and understand marketing performance.

We do not sell personal data. We share, transfer, or disclose data only in the limited situations below.

• Service providers and infrastructure: We may share data with providers that help us operate CreatorTool.net, such as Stripe for billing, Cloudflare R2 for file or object storage, Cloudflare Turnstile for anti-abuse controls, Google services for analytics and measurement, hosting or infrastructure providers, and email delivery providers.
• Connected platforms at your direction: When you connect a social platform or request a publish action, we transmit the data necessary to that platform to complete the requested connection, sync, upload, or publish action.
• Support and security operations: Authorized operators may access account, billing, support, and technical records only as needed to provide support, investigate abuse, or maintain service reliability and security.
• Legal compliance and protection: We may disclose data if required by law, court order, lawful request, or when reasonably necessary to investigate fraud, security incidents, abuse, or violations of our terms.
• Business transfer: If CreatorTool.net is involved in a merger, acquisition, financing, or asset sale, data may be transferred as part of that transaction subject to applicable law and appropriate confidentiality handling.

We do not disclose connected Google user data, Meta account data, TikTok account data, or uploaded media to unrelated third parties for resale, brokerage, or unrelated advertising use.

We use technical and organizational measures designed to protect the data we store and process.

• Connections to CreatorTool.net are intended to use HTTPS or TLS in transit.
• User passwords are stored as one-way hashed values, not in plaintext.
• Sensitive provider access tokens and refresh tokens are encrypted before storage.
• Administrative and operational access is restricted to authorized use for support, security, or platform operations.
• We use session controls, CSRF protections, abuse controls, and logging to help secure account actions and detect suspicious activity.
• We use provider-based anti-bot and anti-abuse controls where configured.

No system can guarantee absolute security, but we work to reduce risk and protect the confidentiality, integrity, and availability of data processed by the service.

We retain data only for as long as needed to operate the service, fulfill the features you use, maintain billing and security records, and comply with legal obligations.

• Media files remain in your library until you delete them, unless we must remove them for operational, legal, or abuse-prevention reasons.
• Connected platform records and tokens remain until the connection is removed, replaced, or otherwise no longer needed for the service.
• Billing, transaction, support, and security logs may be retained for operational, fraud-prevention, accounting, and legal purposes.

You remain responsible for maintaining your own backups of important content.

• You can disconnect supported social accounts from inside CreatorTool.net.
• You can delete media you no longer want stored in the service.
• You can cancel your subscription from the billing area.
• You can contact us regarding account, privacy, support, or billing questions.

If you have a privacy concern, connected-platform concern, or billing issue, please contact us and we will do our best to help.

Contact: [email protected]

We may update this Privacy Policy from time to time. Continued use of the service after an updated policy is published means the updated version applies from its effective date.