Account support
Open a ticket while signed in so the support request can be associated with your CreatorTool account.
Open support tickets
Contact CreatorTool
Get help with your account, publishing workflow, or API access.
Signed-in customers can open a support ticket from their workspace. Privacy, legal, or pre-purchase questions can be sent to the published support address below.
Billing questions
Use an authenticated ticket for plan, subscription, checkout, or current billing-period usage questions.
Review billingAPI guidance
Review authentication, media upload, campaigns, scheduling, responses, and plan enforcement in the developer documentation.
Read API documentationPrivacy and legal
Review the privacy policy and terms for data handling, connected platform access, retention, and service conditions.
Read the privacy policy
Clear by design
Include the details needed to investigate.
For publishing issues, include the campaign or destination identifier, platform, approximate time, and the visible error message. Never include an API key, password, access token, or payment card number in a support request.
[email protected]Plan and publish supported social content from one organized workspace.
Connect TikTok, Instagram Professional accounts, Facebook Pages, and YouTube, then choose the plan limits that fit your workflow.